Hard to believe, but it was three years ago September 7th, when I opened the doors to customers for the very first time. Ironically, I hadn't considered the Washington County Fair parade, and for the first 1 1/2 hours people couldn't get to the shop! So we relaxed, enjoyed the spectacle of a small town parade, then experienced a successful and exhilarating opening day.
During my three years owning Wit & Whimzy I've learned a lot, made some mistakes, met some great people, and experienced the ups and downs of retail. Some of my favorite product lines were a flop while some became unexpected hits. I began with barely enough inventory to fill my shelves and now carry products from over 100 different artists and vendors. I have each of you to thank as I begin my fourth year, whether you have visited once, shop regularly or just follow Wit & Whimzy on social media. I wouldn't be starting Year 4 without your support, and I hope you'll continue the journey with me.
My mission was to offer unique, artisan crafted and USA made products to gift or treat yourself. I wanted someone on a budget to be able to find a card and fun gift for under $20, and we've certainly achieved that goal. May I share a few other core values that are important to me?
- I am still committed to USA made products and supporting artists and small businesses. Many of my vendors are Etsy sellers, working from their homes or small studios to follow their own dreams. I have expanded some product lines to include items manufactured in other countries. But they must be ethically sourced with core values I can support.
- I am still committed to keeping the shop full of both wit and whimsy, while being family friendly at the same time. While many companies are creating product lines that use vulgar language and the "f bomb" to go for a laugh, I feel we can make you smile without the use of such language. You may see an adult phrase here and there, but you don't have to shield your kids' eyes. :) I love snark, sass and a good pun, hence the "wit" that I hope will always keep folks chuckling.
-I am still committed to excellent customer service, and I want to hear from you if I ever disappoint in that respect. I'm still learning the fine balance between "being helpful" and "hovering" -- I want to be there for you, but not follow you around! So please don't hesitate to let me know if I've leaned too far one way or the other.
- I am still committed to keeping the inventory fresh. I try to have new products in at least once a week if not more often. Whether it's new jewelry, fresh soaps or new prints in the baby wear, I hope that each time you visit you'll see something new.
It's been a wonderful three years, and I thank you for your support and patronage. I hope that Wit & Whimzy will continue to grow and remain a vibrant part of this lovely town.